Executive Development Programme in Business Service Business Design Thinking
-- ViewingNowThe Executive Development Programme in Business Service Business Design Thinking is a certificate course that provides learners with a comprehensive understanding of designing and implementing innovative business services. This programme emphasizes the significance of human-centered design thinking in creating value-driven and customer-focused business models, making it increasingly relevant in today's rapidly changing market landscape.
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โข Business Service Business Design Thinking
โข Understanding Customer Needs and Pain Points
โข Design Thinking Methodology and Tools
โข Ideation and Concept Development
โข Prototyping and Iterative Testing
โข Service Blueprinting
โข Customer Journey Mapping
โข Stakeholder Management and Communication
โข Implementing Design Thinking in Business Services
โข Measuring Success in Design Thinking Initiatives
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