Executive Development Programme in Customer Relationship Sales
-- ViewingNowThe Executive Development Programme in Customer Relationship Sales is a certificate course designed to empower professionals with the necessary skills to excel in sales and customer relationship management. This program emphasizes the importance of understanding customer needs, building lasting relationships, and utilizing data-driven strategies to drive sales growth.
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⢠Understanding Customer Relationship Sales
⢠Building Long-Term Customer Relationships
⢠Effective Communication and Negotiation Skills
⢠Customer Segmentation and Targeting
⢠Sales Strategy and Planning
⢠Leveraging CRM for Customer Relationship Sales
⢠Measuring and Analyzing Sales Performance
⢠Managing Customer Expectations and Conflict Resolution
⢠Developing Customer Loyalty and Retention
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